Delete Your PLANKHO Account

You can request deletion of your PLANKHO account and its associated cloud data.

How to request deletion

Open the PLANKHO app, go to Profile > Delete Account, and follow the account-deletion instructions. Authentication and confirmation are required.

To request account deletion without using the app, email [email protected]. Please do not send passwords, card numbers, or financial statements by email.

What happens after confirmation?

• Your cloud account is marked as deleted.
• Active login sessions are revoked.
• Permanent deletion of associated cloud account data and backups is scheduled after 30 days.
• Some records may be retained where legally required.

Deletion requests submitted under the previous retention period retain their originally scheduled deadlines.

The 30-day period does not guarantee that a deleted account can be restored.

Important information

Deleting your account does not automatically cancel an active Google Play or Apple App Store subscription. Manage subscriptions through the relevant app store.

Deleting your cloud account does not necessarily remove locally stored files from your device.

See our Privacy Policy and Terms of Service.